1. Purpose and scope of information collection
The customer information was collected to:
- Support customers in the purchasing process.
- Support The Q&A
- Optimize the website's interface, speed and content to help customers easily access and use the website.
- Inform the new news to customers.
- Promote & introduce marketing campaigns
Scope of information collection:
- Order information
- Visitors, content interest, time to visit the website.
- Online Chatbox information.
2. Scope of using collected information
The personal customer information, Song Han only use for internal activities include of:
- Contact to support in the purchasing process.
- Contact to answer the questions of customers.
- Send information newsletter.
- Survey customer’s experience.
3. Time for saving data
The information was saved in purchasing process, after selling & all activity company time.
4. The address of the company collect & save data.
The data was saved in the internal system of Song Han in the address: 40 Binh Phu street, Tam Phu Ward, Thu Duc District, HCM city.
5. Personal information security
Song Han commit to protect customers 'personal information, not sharing it with any other entity, information is only used for the company's internal activities and is beneficial for customers.